June 2011
4 posts
Get Satisfaction Upgrades Social Customer Support... →
Seems like a great tool. Has anyone tested it out?
3 tags
Klout Comes to Facebook Fan Pages « Measuring... →
The new Klout partnership with Involver allows brands to create custom fan content for those with greater social influence, allowing those who will help your message go viral faster to have priority access.
1 tag
More Marketers Embracing Brandverbing →
Interesting article on empowering brand names by making them verbs. Note that what this article doesn’t discuss is the danger of losing your trademark if your brand names becomes the unanimous term for your category of product or service.